Application Maintenance Services

Your existing business application needs an IT partner to support and maintain it to keep it relevant and responsive to the market demands. We are up for the task.

Application Support & Maintenance Services

Our Application Maintenance and Support services are designed to help businesses to drive high-performance, and extend application life while improving the application efficiency and reducing overall system downtime.Our SLA driven and process driven application support & maintenance services approach has helped us serve more happy clients all across the globe.

Why Application Maintenance & Support Services?

  • Reduce 'keep-the-lights-on' costs

    Reduce the per user support cost and non-discretionary spend.

  • Minimize the risks to business

    Effectively balance cost reduction and risks to business.

  • Ability to predict costs

    Predict future costs and reduction therein.

  • Scalability

    Scalable model to allow temporary expansion in capacity to support enhancements.

  • Flexibility

    Dynamic cost structure that caters to the fluctuations in business demands.

  • Quality of Service

    Higher customer satisfaction from higher quality of service.

Application Management Services
Application Management Services

What our Application Maintenance and Support Service offers?

Basic Services:

  • Helpdesk Support
  • Admin Support
  • Security Vulnerability Patches
  • Minor Enhancements

Value Added Services:

  • UI Design
  • Testing
  • Version Upgrade.
  • Code Analysis & Review
  • Documentation
  • SME Consulting
  • Integration Services

Why Choose RailsFactory’s Application Maintenance & Support Services?

  • Pay-per-use

    Pay only for what you consume and not for idle availability.

  • Cost predictability

    Pay for predefined productivity levels for services.

  • Reduced TCO

    Reduces overheads of managing people and infrastructure.

  • Reduced Risk

    24x7 services with well defined process.

  • Higher Flexibility

    Choose your requirement from a basket of services based on varying business demands.

  • Scalable

    Meet your temporary expansion in capacity or sudden spurt in your business demands with scalable support model.

  • Service Guarantee

    Performance driven service delivery approach with pre-defined SLAs.

  • Value-based Pricing

    Pay only for the quantum of services delivered. Move away from the effort based to value based pricing.

Application Management Services
Application Management Services
Application Management Services

Client Testimonials

Transform. Scale. Re-Invent.

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