Greater Agility with RailsFactory DevOps Team
The client’s IT support incumbent was under performing and they had to spend way too much time in managing issues. These deviations affected the productivity of the DevOps team. Clients approached us with a requirement to provide 24/7 level 1 support to monitor, maintain and respond to the alerts from their app and its infrastructure. Client wasn’t able to ramp up the support due to non availability of a runbook and a system appreciation document. Read More
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